1. Help center
  2. Livinfrance customers

Why you might be requested a complementary deposit?

 Livinfrance is a housing platform where you can book your accommodation.
Our mission is to help you to reach to an agreement with the landlord. 

🔒 Livinfrance also acts as your guarantor. Therefore, we can sometimes request for a complementary deposit to accept your booking request. 

💳 How do you know if you will be requested a double deposit ? 

When you will make your booking request, your agent will contact you personally in order to help you through it. 

⁉️ How does it work ?  

The complementary deposit as the same rule as the deposit, it's not supposed to be kept after your departure. It will be kept by Livinfrance and will be returned by Livinfrance. The amount will be equal to the deposit requested by the landlord. 

As a reminder, a security deposit is an amount collected by the owner until your departure. The interest of this deposit is to guarantee to the owner that in the event of unpaid debt or work to be carried out in the house, a sum is made available for this purpose.