- Centre d'aide
- My accommodation reservation
What's our cancellation policy?
The Livinfrance Reservation Fee
If you change your mind before your reservation is confirmed, no worries: you can cancel it at any time. And good news — we’ll fully refund your reservation fee
However, once your reservation is confirmed, please note that we will no longer be able to refund the reservation fee if you decide to cancel.
Here’s what that means in relation to your landlord:
• If you have already signed your contract: You will need to give one month’s notice to terminate the contract.
• If you haven’t signed your contract yet: You have no financial obligation toward the landlord.
We recommend taking the time to think carefully before making your decision. And remember, our team is always here to answer your questions or support you with your paperwork.