The CROUS is on holiday, what should I do?

CROUS staff take holidays too, often at the end of July and in early August, so they may not answer during that time 😉 That's why we recommend applying as early as possible.

In the meantime:

1. Questions about a residence (address, facilities): check the residence's page, which gives its contact details.
2. Payment or technical problems: use the contact form.
3. Questions about your housing application: unfortunately you will have to wait; files don't progress until staff are back.