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- My accommodation reservation
I've already applied for accommodation. How long will it take to get a reply?
How long does it take to receive a reply?
When we receive your application for accommodation, the procedure is as follows:
- Receipt of your application for accommodation- Submission of your application to the owner
- Receipt of the owner's reply
This procedure may take several days, depending on how quickly we receive the owner's reply.
Generally, we receive a reply from the owner within 72 working hours of receiving your application.
You are automatically refunded!
After 7 days without a reply, you will automatically be refunded your booking fee.In special cases
Sometimes you may find yourself in a special situation:
- The owner does not accept your booking dates and offers you a date on which he would accept your booking.- The owner already has an applicant for the property and is waiting for their reply before confirming or rejecting your application.
- The property is no longer available
If you are in one of these situations, don't worry, a Livinfrance agent will contact you to explain the situation and offer you a solution if possible.
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