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      Refund Conditions for Housing Certificates

      If you've obtained a housing certificate through Livinfrance and have faced the unfortunate event of a visa rejection, here's what you need to know about getting a refund for the certificate.

      First things first, you'll need to check if you're eligible for a refund of the certificate. We offer refunds for the certificate if the visa refusal is specifically related to the housing aspect.

      Our refund policy is straightforward:

      A full refund of the certificate can be requested in the event of a visa refusal for reason number 5 only. Therefore, if your visa refusal is solely due to reason No. 5, we invite you to click here to initiate the refund request by submitting the embassy's document to us.

      Important: The housing certificate must be valid at the time of the refund request. If the certificate has expired before the request, it will not be considered for a refund.

      Also, if your visa refusal isn't exclusively due to reason No. 5, any refund request made will be denied.